Return and Refund Policy

Customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return if:

• Return request is made within 7 of delivery.
• Product is unused and in its original condition.
• Original packaging, accessories, manuals, and invoice are included.

Non-Returnable Items

Returns may not be accepted for:

• Personal care products after opening
• Hygiene products
• Customized or personalized items
• Gift cards
• Products marked as non-returnable

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within [X DAYS] with photos or videos of the product and packaging.

Refund Process

After the returned product is inspected and approved, refunds will be processed within 14 Days using the original payment method where applicable.

Exchanges

Eligible products may be exchanged based on stock availability.

Return Shipping

Return shipping charges:

At the time

Order Cancellation

Orders may be cancelled before shipment. Orders already shipped cannot be cancelled and must follow the return process.

Contact Us

www.burlok.com